Asticom

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OUR SOLUTIONS

Unlock your business’s full potential with our comprehensive suite of services tailored to meet your specific needs. From sourcing top-tier talent to optimizing financial operations and enhancing customer experiences, we’re here to propel your organization towards unparalleled success.

We enable businesses with the right
Service, Technology, and People.

TALENTS

HUMAN
RESOURCES

CUSTOMER
EXPERIENCE

INFORMATION
TECHNOLOGY

ENGINEERING

TALENTS

Facilitating the seamless integration of both technical and non-technical expertise to support diverse organizational requirements.

 

Technical Talents
Whether you need developers to create cutting-edge software, project managers to keep your initiatives on track, IT experts to maintain your systems, or engineers to support your technical operations, our team has the expertise to help your business thrive.

 

Non-Technical Talents
Whether you need help with campaign management, streamlining operations, enhancing customer relations, or managing corporate functions, our expert team is here to ensure your business runs smoothly and efficiently.

HUMAN RESOURCE

Enhancing digital employee experiences through the strategic application of AI, payroll administration, and Recruitment Process Outsourcing (RPO) services.

 

Digital EX (AI)
Our digital employee experience services, powered by AI, optimize your HR technology stack, ensuring a seamless and positive experience for your employees. This empowers them to be more productive and satisfied, fostering a tech-savvy and efficient workforce.

 

Payroll
Our managed payroll services handle all aspects of payroll processing, ensuring your team gets paid accurately and on time. We leverage secure systems to comply with regulatory requirements reports, freeing your HR team to focus on core priorities.

 

Recruitment Process Outsourcing
Streamline your hiring with our RPO services. We become an extension of your HR team, managing all or part of your recruitment needs, from attracting top talent to onboarding new hires, for a faster and more efficient hiring experience.

Customer Experience

Strategically managing customer experience functions with a focus on digital and hybrid sales, complemented by robust Know Your Customer (KYC) initiatives.

 

Digital / Hybrid Sales
Leveraging tech for outbound telesales to automate tasks, qualify leads effectively, personalize interactions, and integrate seamlessly across multiple communication channels, enhancing overall sales efficiency and outcomes.

 

KYC
Addressing challenges in verification and fraud prevention by focusing on thorough processes, ensuring accurate data, compliance with regulations, and efficient management of requests, to enhance reliability and efficiency.

 

Billing & Collection
Addressing late payments, billing inquiries, and financial record accuracy with Billing and Collection services leveraging expertise in fostering customer relationships, managing billing communications, and maintaining adherence to service agreements.

INFORMATION TECHNOLOGY

Spearheading transformative technological endeavors encompassing IT operations, bespoke development, and comprehensive hardware and software implementations to optimize client operations.

 

Service Management
Designed to support large organizations to address delays, SLA breaches, and high volumes of unresolved requests, affecting employee satisfaction and retention through a centralized Help Desk Support system, accessible via phone, email, and a ticketing system.

 

System Operation
Leveraging automation and AI to optimize resource management, using Infrastructure as Code (IAC) principles and orchestration tools for seamless integration, efficient servers and databases management through auto-scaling, load balancing, and multi-zone deployments.

 

Network Management
Utilizing cloud-based AIOps for automation and efficiency, continuously monitoring the network, detecting anomalies, and automatically generating and assigning incident tickets with real-time notifications with automated status updates while offering insights into performance trends.

 

Technology Rollout (Hardware & Software)
Helps large organizations handle the complexities of implementing new software and hardware adressing issues like deployment delays, technical hiccups, and user training through a centralized support system

ENGINEERING

Ensuring the sustained operation and maintenance of diverse engineering solutions to uphold peak performance and unwavering reliability.

 

Operations & Maintenance
Providing end-to-end engineering solutions that ensures seamless implementation and maintenance with certified technicians, industry standards adherence, advanced tools, and strategic partnerships.

 

Integrated Facility and Proper Management
We provide services for the smooth operations & maintenance of a property or facility as well as implementing optimization activities to enhance its value. We cover hard and soft facility management services to cater your end-to-end requirements.

 

Roll-Out Service
With our expertise in planning, coordination, & execution, we can help you to successfully deploy and implement new technologies & solutions that will fit your business needs. Through effective project management, stakeholder management, and technical expertise.

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OUR SOLUTIONS

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